Frequently Asked Questions about Bromley Season Passes
Choosing a season pass requires a little researching and advance planning. Let us help you to make the right choice for your lifestyle and budget!
|Type of Pass||Consider Buying this pass if...|
|Full Season Pass||...You want the convenience of accessing the mountain whenever you want - to take two runs or twenty. This is also the only pass product that is unrestricted during the winter season. If you want to ski/ride during holiday periods, this is the pass to purchase. Use it as often as you desire during the winter season!|
|Super Value Pass||...You want to ski or board as many days as possible, except for the 16 days a season when everyone else is on vacation. Valid 7 days a week, except for holiday periods. (Blackout dates: 12/26/14 - 1/1/15; 1/17 - 1/18/15; 2/14 - 2/20/15)|
|Midweek Season Pass||...You have the flexibility to ski or board Monday - Friday. The Midweek Pass is not valid during the Christmas or February holiday periods, but is valid the Monday of Martin Luther King, Jr. weekend. (Blackout dates: 12/26/14 - 1/1/15; 2/14 - 2/20/15)|
NOTE: Please read the Season Pass Agreement Form (available in the Ticket Office) for additional contract terms. Every Bromley Season Passholder, as a condition of Pass purchase/usage, understands and accepts that:
- All prices and dates are subject to change.
- All products are non-transferable and non refundable; credit may be given as outlined here.
- Passholder's age on January 1, 2015 will determine eligibility for age-restricted passes.
- Bromley Mountain, at its sole discretion, will determine the length of the winter season & the operating schedule. The planned winter season, from November 28, 2014 through April 5, 2015, is subject to change.
- All lift ticket & Season Pass products will expire after the winter season closing date.
- Any Pass with a picture on it is to be used by the official Passholder only. Bromley will be vigilantly on the lookout for cases of Pass Fraud in order to protect the investment of the vast majority of law-abiding Passholders. Penalties, including fines, season-long or lifetime Bromley access bans, and/or criminal charges will be assessed to both the fraudulent user and the consenting Passholder.
The 1-2-3 Payment Plan is available for those who wish to spread their payments out over time. The Plan requires a down payment of 1/3 the total purchase price, at the time the application is submitted. Half of the remaining balance will be charged on August 1, 2014, with the final balance charged on November 1, 2014. The same credit/debit card will be charged for all payments.
I don't have a credit card, how do I participate in the 1-2-3 Payment Plan?
The Payment Plan is only for credit/debit card purchasers.
Is the down payment refundable?
No. It is the first installment of your Season Pass purchase. You are choosing to buy a Season Pass.
How long will the Payment Plan be available?
It will be available through May 15, 2014.
How will the Payment Plan be implemented?
It starts with a 1/3 of purchase price down payment per Pass. There is no processing fee. Then, half of your remaining balance will be charged on August 1, 2014 and the remaining half on November 1, 2014. It will charge the same credit card each time. Please ensure that your credit card expiration date is after November 2013. You should contact the Bromley ticket office immediately at 802-824-5522 ext. 252 if the credit card provided is lost or stolen, or if the credit card numbers or details change in any way.
Can I do my down payment on a credit card then pay the rest later with a check/cash?
No. The 1-2-3 Payment Plan is for credit/debit card purchasers only and must be completed using the same credit/debit card originally processed.
Can I adjust or modify the down payment and the August 1, 2014 & November 1, 2014 charges?
No. Our 1-2-3 Payment Plan system requires automated payment dates and amounts. Keep this in mind when selecting the Payment Plan.
Please refer to the 1-2-3 Payment Plan Application for complete plan details.
There are NO REFUNDS on Season Passes - even if the Season Pass is never picked up or used.
Bromley Mountain is not responsible for lost or stolen passes and may void a pass for inappropriate conduct by the holder. Season Passes are not for resale, are non-transferable and non-refundable, so please choose your purchases carefully.
A person may receive a credit for a like seasons pass for a future season at Bromley Mountain if unable to ski/snowboard due to medical reasons. A letter from a doctor is required for verification. The credit will be prorated from the Resort’s opening day based on the date of injury as follows:
Opening day through December 20th 100% credit
December 31st through January 15th 65% credit
January 16th through February 15th 30% credit
February 16th through February 28th 15% credit
March 1 to Closing 0% credit
Cancellation requests must be received at Bromley Mountain within 14 days of a medical incident.
When can I get my picture taken and where can I pick up my Pass?
If purchased before the close of the 2013/14 Winter Season, Season Passes for the 2014/15 Season can be picked up at the ticket office during normal business hours. If purchased after the end of the 2013/14 Winter Season, 2014/15 Season Passes will be available for pick up after November 3, 2014. Fall ticket office hours are 8am - 4pm, Monday - Friday.
Where is the Ticket Office located?
At the base of the mountain, just beyond and to the left of the flagpoles in the pick up/drop off area.
What do I need to bring with me to get my Season Pass?
Photo identification is required with proof of age; Passes will not be issued without one. Please be prepared to sign a release form. Children under 18 will need to bring a signed release or be accompanied by their legal guardian. We also require a birth certificate to issue the 5 and under Season Pass. For the Bromley college pass, the student must provide Bromley with their college ID and an original signed letter from the registrar's office (with the college's embossed seal) showing full time student status, or the pass will not be printed and issued. The letter can be mailed in before the pass is picked up. This will help with the delays of verifying the letter.
Can I wear my crazy cool wig/hat/fake teeth/sunglasses in my pass picture?
Pass photos are intended for identification purposes so you will be kindly asked to remove your hat, sun glasses, and any witty costumes prior to your Pass photo. Your cooperation is appreciated!
Your Bromley Season Pass is more valuable with special offers available exclusively to Season Passholders. Here are a few perks:
- 10% off full-price Retail Items in the Bromley Shop by Potter Brothers!
- Ski or ride MLK Monday with the Super Value Pass and the Midweek Season Pass!
- On March 21, 2015, your Midweek Season Pass magically transforms into a Full Season Pass for the rest of the season!
- One free all-day pass to the Mountain Adventure Park at Vermont's Summer Adventure (for Summer 2014 only)!
- All Bromley season passholders ski for half price, midweek, non-holiday at Jiminy Peak. Full season passholders get $15 off weekends and holidays; Super Value passholders get $15 off weekends, non-holiday.
- Crested Butte Special Offer! Save 20% when you stay in Crested Butte Mountain Resort Lodging & Ski up to 3 Days Free! Bromley Mountain season pass holders receive 20% off regular rates when CBMR Lodging is purchased through Crested Butte Vacations. No blackout dates. Not combinable with other offers.
Value Tickets - Save up to $15 off our holiday lift ticket price! - Must purchase at least 5 tickets before December 3, 2014.
Sun Mountain Cards - Get a FREE Lift Ticket once you buy your card and use it anytime except holiday periods, and save $10 off Weekend/Holiday All Day Lift tickets and $15 off Monday to Friday midweek non/holiday lift tickets for the rest of the 2014/15 season.
Spring Loaded Cards - 4 days of Spring skiing, beginning 2/24/2014 for $99 online ($109 at the ticket window). Card is valid 7 days a week and can only be used once a day. Card can be re-loaded with 4 additional days of skiing for $99; card can only be re-loaded through the end of the 2013/14 season. Ski days expire 12/19/2014. That's right--still good for an early season teaser next winter! (Please note, these cards for 2015 will not go on sale until February 2015.)
Multi-day tickets - Purchase online or at the window and save on consecutive day lift tickets!
Why do season pass rates vary so much from ski area to ski area?
Many ski resorts, including Bromley, set their pass rates as a factor of their daily lift ticket pricing. Pricing in this manner is traditionally done by ski resorts that focus primarily on skiing (as opposed to revenue from lodging, dining, and non-skiing and snowboarding activities like tubing parks or special events). Ski resorts that have multiple revenue sources may shift their pricing structure lower for skiing, in order to enhance their revenues in these other service areas.
Even so, Bromley strives to make skiing and snowboarding as affordable as possible through its mix of pass products at varying price points.
Is Bromley committed to daily operations through closing day?
Yes. Daily operations from opening day through April are planned and budgeted for the 2013/14 season. Please remember, though, that our business is completely dependent upon weather, so we can't guarantee that the operating plan won't change. Please consider this when making your Pass purchase decision. Management reserves the right to suspend operations at its discretion. In the event that early or late season operations are suspended for 3 or more consecutive midweek days, midweek season passes will be honored the following weekend.
Why doesn't Bromley operate every lift every day?
This is an economic environment in which operating costs continue to rise much faster than revenue, so Bromley must make the resort's operations as efficient as possible. One of those efficiencies is to balance uphill capacity with uphill demand on any given day. On busy days, when all available lift capacity is needed, all lifts will run (unless weather or safety issues prevent us from doing so). But when attendance is reduced, it's simply not efficient to operate as many lifts. Efficiency helps keep pass prices as low as possible.
When does the Season Pass Sale end?
Season Passes will be sold 365 days a year. However, we have 3 price tiers for season pass sales; the best prices and lowest rates will be offered through May 15, 2014, and the next best rates through October 15, 2014.
Can I buy over the phone?
Of course, but we'd like to encourage you to buy online if at all possible. If you prefer, you can download an order form here and mail it to Bromley Mountain, PO Box 1130, Manchester Ctr., VT 05255. Must be postmarked by discount deadline to receive discount.
Is there a "non-holiday" pass?
Yes. The Super Value Pass!
I am trying to get the e-store to work, but am having trouble. What should I do?
Give us a call at (802)824-5522 x252. Our Ticket Office Staff can assist you with your Pass purchase. Feel free to call anytime and leave a message, we will call you back.
Can I use my Bromley Gift Certificate towards my Season Pass purchase?
Yes! However, this option is not available online. Please call the ticket office at (802)824-5522 x252.
Is there a military discount?
Not on Season Pass products, but there is a military discount on Full Day lift tickets, rentals, adult group lessons and adult beginner packages. Click here for more details.
Is there a spouse or family discount?
Yes. Family purchases are discounted in the following way...Additional Adult rates (a discount of $100 each after the first full price purchase) apply to your spouse and/or unmarried dependent children (i.e. living at home) under the age of 23. Additional Junior and Teen rates (a discount of $100 in each category after the first full price purchase in that category) apply to children from the same immediate family. Proof of dependency should accompany the application for any dependents not covered by this definition. When purchasing online, these discounts will be applied at checkout.
I am buying a pass for a friend, grandchild, etc. How do I do this?
You'll be able purchase these online. If it is for a new Passholder, the Passholder (or his/her parent/guardian) will have to sign a paper release form at the time of Pass pick-up. The parent/guardian must enter his/her own information first during the online process.
I have a voucher, how do I use this to get my Season Pass?
Please call us at (802)824-5522 x252 in order to redeem your voucher.
My birthday is in [August, September, October, November, December], what Pass do I purchase?
You qualify for the Season Pass product based on your age as of January 1st, 2015.
Any questions not answered here? Please give us a call at (802)824-5522 x252!